Do you put off writing reports?

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I was reminded this evening while working with my CIPD HR Practice students how many people find report writing arduous and scary. The trouble is very few of us are formally taught the skills of writing reports or indeed, assignments. We are however expected to 'know' how to communicate effectively in writing in a business style. For those people who learned English in the seventies and eightie...
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What exactly is Assertive Communication?

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I run a number of Assertive Communications workshops for a group of hospitals in London.    The purpose is to encourage staff to recognise the dangers inherent in people behaving both agressively or passively in a hospital setting. It is of course just as damaging for commercial organisations as well. someone once said  Assertive Communications can be defined as: Making your point without maki...
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Refocusing your effort by asking the right questions!

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How many times have you started a diet, a new way of exercising, or tried a new way of working and then a setback occurs and you just go back to the way you were? Well, I guess you realise you are not the only one. However, there are ways to overcome these setbacks. I believe there are two ways of facing difficulties and setbacks. The first is that you change or alter the difficulty, the second...
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