What exactly is Assertive Communication?

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I run a number of Assertive Communications workshops for a group of hospitals in London.    The purpose is to encourage staff to recognise the dangers inherent in people behaving both agressively or passively in a hospital setting. It is of course just as damaging for commercial organisations as well. someone once said  Assertive Communications can be defined as: Making your point without maki...
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Refocusing your effort by asking the right questions!

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How many times have you started a diet, a new way of exercising, or tried a new way of working and then a setback occurs and you just go back to the way you were? Well, I guess you realise you are not the only one. However, there are ways to overcome these setbacks. I believe there are two ways of facing difficulties and setbacks. The first is that you change or alter the difficulty, the second...
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Why have a mentor?

Finding someone to talk to about your ambitions, goals and ideas is difficult if you work in a smaller business. Finding time to develop the skills you need to run your business efficiently is even more challenging. That’s why so many managers and business owners turn to a mentor for help when the going gets tough, or you just cannot see the wood for the trees. Having a Business Mentor is the c...
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