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business writing

Getting our letter writing right

istock5_333
One of the disappointing things that continue to let businesses down is their inability to write good business letters and emails. This is can be because a whole swathe of us never learned grammar at school and partly because most business managers assume people know how to write in a business-like way and leave them to their own devices. When we write to customers to tell them about our qualit...
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Why the English don’t understand their grammar

An article in the Times reported that “The written English of British undergraduates is significantly worse than that of overseas students.  Apparently UK based students make 52.2 punctuation, grammatical and spelling errors per page on average, whereas international students make just 18.8.” How frightening is that?  People who do not know how to write their own language?  I know it is true be...
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No more joined up writing. Can it be true?

Apparently  a state in the USA has decided to stop teaching joined up writing.  It is hard to understand what the thinking is for a group of state officials making such a decision.  I know the keyboard is used extensively nowadays and hopefully children are being taught how to touch type but not be able to write a flowing cursive script seems to be a cruel trick. What will happen to simple than...
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Writing your first report? You are not on your own

Being able to write a report is vital in business today. Reports can draw together a number of different threads, presenting them in a cogent way, so that managers can make decisions and move forward. In a way they are a bit like essays – they have an introduction, analysis, conclusion, and often recommendations as well. Commisioned reports are often read by more people than you might expect an...
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Ae you confident you are getting your message across?

I was discussing the problems caused by too much reliance on Microsoft's spell checker with some students last week.  I cited my favourite story of a consultancy who lost a contract with a well-known Dairy because they unfortunately described them in their proposal as a 'Diary'. There is nothing more likely to lose your audience than having an article, a proposal or even a blog which contains poor...
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