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repeat business

Do you know what your staff are saying about your product?

Most businesses – I hope – recognise that their staff are one of their most important assets when it comes to customer service. Whether they work behind the scenes or in the frontline, they are ambassadors for your business. It’s all your staff, (not just those at a reception, behind the till, manning the phones or writing about you on social media sites) who should be delivering your business ...
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