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writing for business

How do you know if it’s that or which? Or sometimes who?

I am working with client whose consultants are responsible for writing big, complex reports for their clients.  The problem with so many people writing for the same company their indivdual styles do not always reflect the organisation.  So we are working to produce a style guide so everyone knows the protocols and the processes. It is an important part of marketing strategy not confusing the custo...
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Communicating in writing? what are the differences?

Sadly when it comes to writing business correspondence many of us are handicapped by failure of the education system prevalent in the seventies and eighties.  As a result our  knowledge of grammar structure often leaves a lot to be desired.   At school you may have been encouraged to write creatively and not let concerns about spelling, grammar or punctuation get in your way.  There was truth in t...
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